How to view new orders:

  1. Click WooCommerce.
  2. Click Orders (gift vouchers are automatically generated and emailed to the customer).

How to refund an order:

  1. Click WooCommerce.
  2. Click Orders.
  3. Open the order that you would like to refund.
  4. Click Refund underneath the product details and select payment method.

How to view open gift vouchers:

  1. Click WooCommerce.
  2. Click PW Gift Cards.

How to update the pricing on the Services page:

Click Pages -> Hover over the Services Page and click Edit with WP Bakery Page Builder -> Select Edit on the price that you would like to change -> Click Update to save (if you ever want to add another service it’s best to duplicate a field that’s already there so you know what fields within the service that you need to fill out).

How to update the Gallery page:

Click Final Tiles Gallery-> Click the Gallery that you would like to update -> Add or delete the images you would like -> Click Save.

How to take a manual back up:

All-in-One WP Migration -> Export -> Select what type of export you would like.

How to update WordPress, theme and plugins (please ensure that you have a confirmed backup):

Dashboard -> Updates-> Select which updates you would like to apply

Need help?